Contact BrewDrop

Have a question about your order, shipping, returns, refunds, or a product? We’re here to help.

BrewDrop is an online dropshipping coffee store that sells coffee tools, coffee accessories, ground coffee, and related coffee products. Since some products may be processed or shipped by third-party suppliers, roasters, warehouses, or fulfillment partners, please include as much order information as possible when contacting us.

Customer Support

For order questions, shipping updates, return requests, refund concerns, damaged items, incorrect items, or general support, contact us at:

Email: jgiustiortiz@gmail.com
Website: coffeedrop-store.myshopify.com

What to Include

To help us review your request faster, please include:

• Your full name

• Your order number

• The email used at checkout

• A short description of the issue

• Photos of the item and packaging, if the item arrived damaged, defective, or incorrect

Response Time

We make reasonable efforts to respond to customer messages as soon as possible. Response times may vary depending on order volume, supplier communication, weekends, holidays, or the complexity of the issue.

Important Notice

Please contact BrewDrop before returning any product. Unauthorized returns may not be accepted.

For shipping, returns, refunds, and legal terms, please review our Terms and Conditions, Shipping Policy, Return Policy, Privacy Policy, and FAQ page.